Privacy policy

This Privacy Policy describes how your personal information is collected and used when you visit or make a purchase from cleanpantry.com.au

Personal information we collect
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information”.

We do not store your credit card information once the transaction to purchase goods from us has been successful. We just use third parties for processing your order using your credit card information. We do not any control of those third-party privacy policies. Clean pantry uses the Pay Pal service to encounter each transaction made out to them. Please read their terms and conditions for more information.

Using Personal Information
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Disclosure Of Personal Information

We may disclose your personal information to other companies who help us in providing our goods to you. This includes Couriers (who we arrange to deliver goods to you on our behalf), Organisations who carry out credit, fraud and other security checks; and companies who process payments.

We try to limit the information we provide to third parties to the information they need to help us provide goods to you. We also enter into contracts with these third parties that require them to meet the privacy standards we set for ourselves in handling your personal information, and that they use your personal information only for the purposes we gave it to them.

We may also disclose your personal information to third parties outside our group of companies: where we have your express permission to do so (for example, you will be given the opportunity to receive communications from selected third parties and us when you sign up to our newsletter or where the information is statistical in nature and has been edited to remove information specifically identifying you or where it can reasonably be inferred from the circumstances that you consent to the disclosure to the third parties or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Clean Pantry, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Our site may contain links to and from the websites of our partners, advertisers and other third parties over which we have no control. We provide these links solely for your convenience and we accept no responsibility for the linked sites. If you follow a link to any of these websites, please note that they have their own privacy policies. Please check these policies before you submit any personal data to these websites.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at Hello@cleanpantry.com.au